Términos y condiciones

Terms and conditions of use
Welcome to our online nutrition and integrative health consultation service. Before using our platform, we request that you carefully read the following terms and conditions. By accessing, browsing or using this website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any of the terms set forth herein, please refrain from using our service.
1. Use of the service
1.1 Consultation service: Our platform provides online consultation services and programs in the field of nutrition and integrative health. These consultations are intended for informational and educational purposes only and are not a substitute for professional medical advice. We are not responsible for any decision made based on inquiries made through our service.
1.2 Personal Information: In order to use our Service, you must provide accurate and up-to-date information about yourself. You agree that all the information provided is true and you agree to keep it updated at all times. We reserve the right to suspend or terminate your account if you provide false or inaccurate information.
1.3 Confidentiality: The privacy and confidentiality of your personal information is of the utmost importance to us. We implement security measures to protect your personal data, in accordance with our Privacy Policy. However, we cannot guarantee complete security, and you agree that you use our service at your own risk.
2. Intellectual property
Our service, including its design, content, logos and any other related material, is protected by copyright and intellectual property rights. You are not granted any ownership rights in such items.
3. Liability
3.1 Disclaimer: Our service is provided «as is» and we do not warrant its availability, accuracy, completeness, or fitness for any particular purpose. We do not assume any responsibility for any loss or damage arising from the use or inability to use our service.
3.2 External Links: Our website may contain links to other third party sites or resources. We have no control over these links and are not responsible for their content or availability.
4. Jurisdiction and applicable law
These terms and conditions shall be governed by and construed in accordance with the applicable laws of the U.S.. Any dispute or controversy arising out of these terms and conditions shall be subject to the exclusive jurisdiction of the competent courts in NM (USA).
5. Modifications
We reserve the right to modify or update these terms and conditions at any time, without prior notice. We recommend that you periodically review this page to be aware of any changes made.
6. Installment payments policy

6.1 Services paid in installments will be charged monthly between the 1st and 5th of each month. The customer accepts and acknowledges that payment will be made within this period.

6.2  In case the client does not make the payment within the established period, the following consequences will apply:
   a. A payment reminder will be sent to the customer, notifying them of the delay and requesting that they make the outstanding payment within 5 business days.
   b. If the client does not make the payment within the period established in the reminder, the contracted services will be temporarily suspended until the corresponding payment is made.
   c. In the event that the client does not make the payment within 15 business days after the suspension of the services, it will be considered as a breach of the contract and the contracted services will be definitively canceled.
   d. In the event of final cancellation, the client will not be entitled to a refund of payments made to date and may be required to pay any outstanding balance.

6.3  The customer accepts that it is his responsibility to ensure that the payment details provided are correct and up to date. The company is not responsible for delays or problems arising from the failure to update payment information.

6.4 The company reserves the right to modify the payment terms and consequences for non-payment, previously notifying the client of any change through the established means of communication.
7. Method and currency of payment
All transactions and payments to the company will be carried out by electronic bank transfer. Payment will be made directly to the bank account designated by the beneficiary.
The services offered on this website can be paid in both dollars (USD) and euros (EUR). The customer will be able to select the payment currency at the time of making the transaction. The exchange rate used for currency conversion will be the one in force at the time of the transaction and will be subject to market fluctuations. The company is not responsible for possible differences in the final amount due to variations in the exchange rate.

If you have any questions or concerns about these terms and conditions, please contact us through the channels indicated on our website.
Thank you for using our online integrative health and nutrition consultation service!
Return guarantee
At Onhealth Pni LLC, we recognize the importance of your satisfaction when using our consultation service and online nutrition and integrative health programs. For this reason, we offer a money-back guarantee to ensure that you are satisfied with the results obtained. Here are the terms of our money-back guarantee:
1. Return period: If you are not satisfied with the results of your query made through our service, you have a period of 14 days to request a return.
2. Request procedure: To request a return, you must send an email to our customer service, indicating the reasons for your dissatisfaction and providing the necessary information to identify your query.
3. Evaluation of the request: Once your return request is received, the reasons stated will be evaluated and it will be determined if you meet the requirements established in this guarantee.
4. Refund: If your return request is approved, a refund of the amount paid for the consultation service will be made. Refunds will be processed within 15 business days of request approval.
5. Exceptions: The return guarantee does not apply in the following cases:
   – If you have used the consultation service beyond the period of time established in this guarantee.
   – If unsatisfactory results are due to inaccurate or false information provided by the user.
   – If you have breached any of the terms and conditions of use of our service.
6. Limitations: Our money-back guarantee is limited exclusively to the amount paid for the consultation service and does not cover any other type of additional costs, such as shipping costs or third-party charges.
7. Communication: We will contact you via the email address provided when making the return request to confirm and complete the refund process.
If you have any questions or concerns about our money-back guarantee, do not hesitate to contact our customer service team through the channels indicated on our website.
We appreciate your trust in our services and we look forward to helping you on your path to integrative nutrition and health.
About us

Welcome to Onhealth Pni LLC, a leader in the field of online integrative health and nutrition consultations and programs. We are committed to providing quality services and personalized solutions to improve your overall well-being.
At Onhealth Pni LLC, we believe in the power of proper nutrition and a holistic approach to health to achieve optimal balance in daily life. Our team of integrative health and nutrition experts is made up of highly skilled and passionate professionals, who strive to provide you with the right care and guidance to achieve your wellness goals.
Our online consultation and program service offers you the convenience of obtaining nutritional guidance and comprehensive health advice from the comfort of your home. We believe in the importance of personalized attention and we strive to understand your individual needs and specific goals to offer you the best possible course of action.
At Onhealth Pni LLC, we draw on the latest scientific evidence and combine traditional and modern approaches to nutrition and health. Our goal is to provide you with clear and accurate information, backed by up-to-date research, so you can make informed decisions about your diet and lifestyle.
We value the trust you place in us by choosing us as your provider of online integrative health and nutrition consultation services. We strive to establish a close and lasting relationship with our clients, providing a personalized approach and ongoing support throughout your journey to better health and well-being.
Our commitment is not limited only to providing you with excellent service, but also to protecting your privacy and confidentiality. We implement the necessary security measures to guarantee the protection of your personal information, in accordance with applicable laws and regulations.

We are pleased to inform you that we provide our services worldwide including the US, Europe, Latin America…

If you have any questions or wish to obtain more information about our services, do not hesitate to contact us through the channels indicated on our website. We will be happy to provide you with all the assistance and guidance you need.
Thank you for choosing Onhealth Pni LLC as your provider of integrative health and nutrition consultations and online programs. We look forward to accompanying you on your path to a full and healthy life.